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Support

We're a small team and we read every message. Most emails get a reply within one business day.

Email us

The fastest way to reach us is by email. Include your account email and, if it's a rendering question, the Cardstock URL you're using so we can reproduce it quickly.

support [at] cardstock [dot] dev

Before you write

A few things that resolve most questions:

  • Manage or revoke your API keys from your dashboard.
  • Preview an image live in the playground before wiring it into your og:image tag.
  • Getting a rate-limit error? Check your monthly quota on the dashboard — Pro raises the render limit. See pricing for plan limits.

Billing & account

Questions about your Pro subscription, a refund, or closing your account? Email support [at] cardstock [dot] dev and we'll sort it out.